Launch TunePat Amazon Video Downloader on PC, then click the "Key" icon to open the registration window.
Copy and paste your Email address and license code that you have received from the email. Then click "OK" to register the program.
Please make sure you have installed the righ program - TunePat Amazon Video Downloader. Please note that the license for the Windows version can't be used on the Mac version.
The registration code is case-sensitive. You can directly copy and paste the registration email and license to TunePat. Please confirm that there are no spaces before or after the registration info.
If you still get the error message, please contact our support team at [email protected] for further help.
Please right-click the program icon and select “Run as administrator" in the dropdown list to launch TunePat. Then please click the Menu button and select "Register", input your registration email and code to the registration box.
In order to meet people's needs and provide a better service, TunePat offers 3 subscription tiers for Amazon Video Downloader users. Below are the details:
1. There are 3 types of subscription tiers for your choice (1-month/ 1-year/ lifetime). Your subscription tier will determine how long you can use the program to download movies and TV shows from Prime Video.
2. To ensure the service, your monthly or annual plan will be auto-renew after 1 month or 1 year. If you don't need it anymore, you can cancel the renewal subscription service before the renewal date.
3. TunePat commits a money-back guarantee within 5 days for the monthly and annual plans, and 30 days for the lifetime plan, which is effective from the date of purchasing. For more details, please visit the Refund Policy.
If you have other questions about the subscription, please read TunePat Subscription FAQ.
TunePat Amazon Video Downloader is a professional video downloader tool that can download movies and TV shows in different video qualities from Amazon Prime Video, and all downloaded videos can be transferred to any device for offline viewing.
TunePat is able to download HD videos from Amazon Prime Video. There are three options for video quality (High/Medium/Low) in the settings window, enabling you to download videos with different output quality according to your devices. To download HD videos, please make sure your computer supports playing HDCP-enabled content, otherwise, you can only download videos with low or medium quality.
Please click here, click the "V" icon and choose"1.0" from the drop-down list, then tap on "Get HDCP Status" to check whether your device supports HDCP-enabled content or not. If you get a result as "HDCP is available for 1.0" or likewise, it means that your computer is able to get HD videos from Amazon Prime Video.
TunePat offers three kinds of subtitles encoding ways to meet users' needs for playing video on different media players or devices. The mode "External subtitles" will help you save subtitles as separate files.
"Internal subtitles" will make the subtitles be built into the output video, which will allow you to save multiple languages subtitles and switch as needed while playing the video on some players like VLC Media player.
If your media players or devices don't provide subtitle options or support to add subtitle, "Hardcode subtitles" is a great option to help you make the subtitles be burned onto your video. But please note that you can save only one language into the video at a time.
Please click on the video's title on TunePat, the video will be automatically opened in a pop-up browser, then please check if the video can be played normally in the web browser. If it is a paid video, please purchase the video firstly.
If the video cannot be played, please try to switch to a different website (country/region) in the Settings window.
It may also cause Failed -8001 if you search for Prime Video titles frequently and download them in batch. In this case, please reduce search frequency and try to search for the content by URLs.
If you have tried all the above but still get error 8001, please send all details of the problem and the latest log files of TunePat to the support team via email [email protected]
Since the latest update of Amazon Prime Video, Amazon adds more limits on HDCP requirements for accessing HD videos. Accordingly, now, if you want to download HD content with TunePat, your computer needs to support HDCP 1.0. At the same time, please do not turn off the computer screen, sleep or hibernate your PC during the downloading process.
How to check if your computer is HDCP supported? Please refer to Q6 on this page. If HDCP is not available on your device, you can only download Prime Video titles in Medium or Low quality.
If you‘ve tried above but still fail to download videos, please provide all details of the problem, and send a screenshot of the HDCP status and the latest log files of TunePat to the support team via email [email protected].
It may be caused by unstable internet or download time-out. Please try to download the videos again when the network is stable.
TunePat supports hardware acceleration with Intel/NVIDIA/AMD graphics cards, which will enable you to run the program more smoothly and speed up the download process. To get the best performance, please make sure you have the latest graphics driver installed on your computer. Here is how to check and upgrade the graphics cards:
1. Right-click the Windows Start menu and choose "Device Manager", find "Display adapters", right-click your graphics card and select "Update driver" in the drop-down list.
2. Sometimes driver upgrades might end in failure. No worries, you can also install the latest graphics driver from your graphics card manufacturer's website: Intel / NVIDIA / AMD (choose the exact one according to your computer). After upgrading your graphics driver, please reboot your computer to activate it.
Note: If the above solutions still cannot fix your problems, please provide the following information to our support team via sup[email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. And we will submit your feedback to our developers and inform you if the solution is available.